Consulting & Training

Nearly 30 years of working with businesses, government, and individuals has prepared us to assist you with virtually any pest management project or training you require. Our clients are pest management companies, property managers, health departments,  manufacturers, hospitals, schools, hospitality, and food service operators.

Our consulting division is comprised of 6 specialty areas:

• Third-Party Audit Services
• IPM Program Development
• Training Seminars
• Strategic Planning (Pest management companies)
• Sales Training & Development (Pest management companies)
• Research, Development, & Product Testing

3^rd-Party Auditing (Situation Analysis)

The Problem: You have an ongoing problem that eludes resolution despite the best efforts of your pest control service provider.

These situations are every day headaches for property managers, pest management companies, general managers, administrators, facility directors, and landlords. The problem is compounded when frustrated decision-makers feel the only option is to call another pest control company for answers. Sometimes this is the answer, many times it is not. Often this turns into a perennial cycle through a number of companies that offer-up conflicting information and services. Part of the problem is obvious. These companies deploy salespeople of questionable expertise to diagnose and/or prescribe remedies. There’s an inherent conflict of interest here, and most customers know it. Salespeople arrive to sell, and most have only a cursory understanding of entomology and pest management. Generally, complex problems can’t be solved by sales people. All of this adds-up to a lot of wasted money, frustration, and good-will with your customers or tenants.

We provide you with a thoughtful assessment and clear explanation of the situation free of bias or motive. The findings are documented in the form of our Best-of-Industry Assessment Report. With information, decision-makers make better choices saving their companies time and money.

Integrated Pest Management (IPM) Program Development

Integrated Pest Management (IPM) programs are now law in Massachusetts schools and daycare centers. Moreover, office buildings, multi-family housing properties, hospitals, retail and food operators have been adopting IPM principles for years. It’s just plain common sense. However, developing a program isn’t easy. There are many factors to consider. We provide support for LEEDS certification, bid spec authoring, IPM in Massachusetts public schools, Healthcare, Food Processing & Manufacturing, and more.

We’ve authored hundreds of IPM programs. These are custom, site-specific programs that are the blueprint for each organization’s pest management plan and policy. IPM plans are “living” documents that require periodic updates.

Whether you need an IPM program plan to be in compliance, or because your organization wants to adopt a low-impact “green” building policy, we’ll develop the plan that suits your needs precisely.

Expertise in the following specialty areas:

Multi-family Housing IPM Programs

LEEDS certification & Green Buildings

Healthcare (Hospitals/nursing homes)

Organic Grocery & Distribution

Food Processing Plants (AIB Compliant)

FDA/USDA-Inspected Manufacturing Plants & Warehousing

Training & Education

More so than most other kinds of business, pest management is a joint-venture between the customer and the pest control contractor. In the old days, pesticides were heavily relied upon as the “cure”.  Today we know better.

True long-term suppression of pests is achieved not by accident, but rather by a carefully planned Integrated Pest Management (IPM) approach that includes periodic training and education of key personnel.

We provide an array of training programs for various clients. For the hospitality industry, we offer a comprehensive workshop to educate management, front desk personnel, and housekeeping staff about bed bugs. Food service programs include filth fly management and sanitation (front & back of the house). Several programs are available for multi-family housing properties, including an introduction to IPM and bed bug awareness.

Strategic Planning

Pest management companies of this generation have more competition than ever before. This is no time to be passive about your company’s growth. There’s real opportunity for progressive forward-thinking entrepreneurs, and now is the time to formulate your strategy. We work with several area pest management companies—and we concede—we’re not for everyone. Contact us to arrange a no obligation introductory meeting and needs analysis. It costs nothing to explore.

Sales Training

For many pest control company owners, sales and sales training isn’t a completely “natural” part of their day to day operations. However, in today’s climate, it’s never been more important. Savvy customers know that a company’s front line reveals much about the organization they represent. We’ve been training dignified industry professionals for nearly 30 years and we won’t work with just anyone. Contact us to explore if our vision and best-of-industry standards are a good fit for your organization. It costs nothing to explore.

Research, Development & Product Testing

Product manufacturers & developers, please contact us direct to discuss your project, product, or test-trial.